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Sunny Finds - Glückliche Herzen ❤️

Datenschutzerklärung

Effective Date: 01-Mar-2025
Last Updated: 22-Mar-2025

At Sunny Finds, we understand the importance of your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share your data when you interact with our website, products, and services.

Who Controls Your Personal Information?

Sunny Finds is responsible for managing the personal data collected through our website and services. We ensure compliance with relevant data protection laws and implement security measures to safeguard your information.

What Information Do We Collect?

We collect different types of personal information to provide and improve our services. This includes:

  • Information You Provide:Any details you share when creating an account, placing an order, subscribing to our newsletter, or contacting customer support.
  • Automatic Data Collection:We gather certain information automatically when you visit our website, such as IP addresses, browsing behavior, and interactions with our services. This may involve the use of cookies and other tracking technologies.
  • Information from Other Sources:We may receive additional details from third-party partners, such as updated shipping addresses from delivery providers.

How Do We Use Your Personal Information?

We use your data for the following purposes:

  • Order Processing and Delivery:To manage purchases, process payments, and fulfill orders.
  • Service Improvement:To analyze website performance, identify areas for enhancement, and fix technical issues.
  • Personalized Recommendations:To tailor product suggestions and enhance your shopping experience.
  • Marketing and Promotions:To inform you about special offers, new arrivals, and relevant updates (with your consent).
  • Fraud Prevention and Security:To protect against fraudulent activities and unauthorized access.
  • Legal Compliance:To meet legal obligations, including tax regulations and consumer protection laws.
  • Customer Support:To assist with inquiries, returns, and service-related communications.

Cookies and Tracking Technologies

We use cookies and similar technologies to improve website functionality, understand user behavior, and deliver personalized content. You can manage cookie preferences in your browser settings. For more details, refer to our Cookies Policy.

Do We Share Your Information?

We do not sell your personal information. However, we may share your data in the following circumstances:

With Service Providers: We collaborate with third-party partners for payment processing, shipping, and customer support. These providers only access the data necessary to perform their services.

Business Transfers: In case of a business sale, merger, or acquisition, customer data may be transferred as part of the transaction.

Legal Requirements: We may disclose information if required by law, such as responding to legal requests or protecting against fraudulent activities.

How Do We Protect Your Data?

We implement security measures, including encryption and access controls, to protect your personal information. However, you also play a role in safeguarding your data by keeping your login credentials secure and avoiding sharing sensitive information on public networks.

Advertising and Third-Party Links

We may display third-party advertisements or provide links to external websites. These third parties may collect data about your interactions with their content. Please review their respective privacy policies for more information on how they handle your data.

What Information Can You Access in Your Account?

You can view and manage your personal details, including name, address, payment preferences, profile settings, and order history, by accessing the Your Account section on our website.

Your Choices and Control Over Your Data

  • You have several options to manage your personal information:
  • If you have concerns about how your data is collected and used, you can contact our Customer Service for assistance.
  • You can opt out of receiving marketing communications by updating your email preferences in Your Account.
  • If you prefer not to receive in-app notifications, you can adjust your device or app notification settings.
  • You may manage your advertising preferences and personalize the ads you see by modifying your cookie settings.
  • Most browsers allow you to control cookies. However, disabling them may limit access to some essential features, such as adding items to your cart or completing a purchase.
  • You can browse our website without linking your activity to an account by logging out and clearing cookies.
  • You have the option to manage product recommendations and browsing history in your account settings.
  • If you previously gave consent for a specific data use, you can withdraw your consent at any time, and we will cease processing your data for that purpose.
  • If you use third-party devices, refer to your device settings or contact the manufacturer for instructions on managing privacy preferences.

Children’s Privacy

Our services are intended for adults. We do not knowingly collect personal information from children under 18. If you are under 18, you may use our website only with the supervision of a parent or guardian.

How Long Do We Retain Your Data?

We keep your personal information for as long as necessary to provide our services, comply with legal obligations (such as tax and accounting regulations), and enhance your shopping experience. For example, we store past order details to help you track purchases and streamline future orders.

EU-US and Swiss-US Data Privacy Framework

Sunny Finds and certain affiliated U.S. entities (collectively, „Sunny Finds,“ „we,“ „our,“ or „us“) comply with the EU-US Data Privacy Framework, the UK Extension to the EU-US Data Privacy Framework, and the Swiss-US Data Privacy Framework regarding the collection, use, and retention of personal information from individuals in the European Union (EU), the European Economic Area (EEA), the United Kingdom (UK), and Switzerland. We have certified to the U.S. Department of Commerce that we adhere to the Data Privacy Framework Principles. To learn more about these principles, visit Data Privacy Framework.

Inquiries and Dispute Resolution

If you have any inquiries or complaints regarding our handling of your personal data under the Data Privacy Framework or our privacy practices in general, you may contact us at: [email protected]. We will respond promptly to resolve your concerns.

If we are unable to resolve your concerns satisfactorily, you may contact our U.S.-based third-party dispute resolution provider free of charge at VeraSafe Dispute Resolution. If neither Sunny Finds nor VeraSafe resolves your complaint, you may pursue binding arbitration through the Data Privacy Framework Panel. More information about this process can be found at the Data Privacy Framework Panel.

Data Transfers to Third Parties

As described in our Privacy Policy, we may share personal information with third parties who provide services on our behalf. Any transfer of personal data received under the Data Privacy Framework to a third party must comply with our obligations under the framework. We remain liable for any third-party data handling failure unless we can demonstrate that we are not responsible for the event leading to the damage.

Regulatory Oversight and Legal Requests

Sunny Finds is subject to the investigatory and enforcement authority of the U.S. Federal Trade Commission (FTC). We may be required to disclose personal information collected under the Data Privacy Framework in response to lawful requests by public authorities, including to meet national security or law enforcement requirements.

Contacts, Notices, and Revisions

If you have any concerns about privacy at Sunny Finds or need to contact our data protection officer, please email us at [email protected] with a detailed description of your concern, and we will attempt to resolve it promptly.

Our business evolves constantly, and our Privacy Policy will be updated accordingly. We recommend checking our website regularly to stay informed about any changes. Unless otherwise stated, our current Privacy Policy applies to all information we hold about you and your account. We will never materially change our policies to make them less protective of customer data collected in the past without obtaining the consent of affected customers.

Information We Collect

Personal Information You Provide

When you use Sunny Finds services, you may provide us with personal information, including but not limited to:

  • Name, address, phone number
  • Email address and payment details
  • Purchase history and preferences
  • Communication records with customer support
  • Account settings and profile details

 

You may also provide information by interacting with our services, such as:

  • Searching for products or services
  • Placing orders and processing transactions
  • Writing reviews or participating in surveys
  • Engaging in customer support inquiries

 

Automatic Data Collection

We automatically collect certain data when you use our services, such as:

  • Internet Protocol (IP) address
  • Device and browser details
  • Website activity and usage metrics
  • Cookies and tracking technologies to improve user experience and prevent fraud

 

Use of Collected Information

We use your data to:

  • Process transactions and fulfill orders
  • Improve our website and services
  • Provide customer support and personalize recommendations
  • Comply with legal obligations and security measures

 

By using LavishFinds.com, you consent to the collection and use of your personal data as outlined in this policy.

Information from Other Sources

We may receive information from external sources, which we use to enhance our services and improve your experience. Examples include:

  • Updated delivery and address details from carriers or third parties to ensure accurate records and seamless order fulfillment.
  • Account details, purchase or redemption history, and page-view data from partner merchants operating co-branded businesses with us or receiving our technical, fulfillment, or advertising services.
  • Data related to your interactions with products and services provided by our subsidiaries.
  • Search results and links, including paid advertisements such as Sponsored Links.
  • Information about internet-connected devices and services linked to Alexa.
  • Credit history details from credit bureaus to aid in fraud prevention and to facilitate certain financial or credit-related services for eligible customers.

Information You Can Access

Through our services, you can access various details related to your account, including:

  • Status and history of recent orders (including subscriptions).
  • Personally identifiable information (such as name, email, password, communication preferences, and address book settings).
  • Payment settings, including credit/debit card details and gift card balances.
  • Email notification preferences for product availability alerts, deliveries, special occasions, and newsletters.
  • Personalized recommendations and browsing history used to generate recommendations.
  • Shopping lists and gift registries, including Wish Lists and Baby and Wedding Registries.
  • Content, devices, services, and related preferences, including interest-based advertising settings.
  • Recently viewed content.
  • Voice recordings associated with your account.
  • Profile details, including product reviews, recommendations, and reminders.
  • Seller account access and communication settings via Seller Central.
  • Author account details and updates via Kindle Direct Publishing (KDP) or Author Central.
  • Developer account access and settings through the Developer Services Portal.

Information for Customers in the European Union and United Kingdom

Through our services, you can access various details related to your account, including: 

Your Rights

Your Rights

Subject to applicable laws, you have the following rights regarding your personal information:

Access and Portability: You can request a copy of your personal information via Customer support.

Deletion: To delete your personal data, request account closure via Customer support.

Objection and Restriction: To object to or limit the processing of your data, contact Customer support.

Correction: You can update your personal information (such as name, payment details, or addresses) within the „My Account“ section. For additional corrections, contact Customer support.

Withdrawal of Consent: You may withdraw consent at any time via Customer support. Some preferences, such as third-party advertising cookies, can be directly modified in the „Customize third-party advertising cookies“ section.

Filing a Complaint with a Supervisory Authority

You may file a complaint with our primary supervisory authority, the Commission Nationale pour la Protection des Données in Luxembourg, or a local regulatory authority.

Recipients of Your Information

Sunny Finds and Partner Companies: Depending on your interactions with Sunny Finds services and the stores you shop in, your data may be accessed by Sunny Finds and its affiliated businesses for purposes outlined in this privacy policy.

Third Parties: We may share your information with trusted service providers and third parties. These third parties process your data for specific purposes, in compliance with applicable privacy and data security laws.

Data Retention

We retain personal data to facilitate continued use of our services and as required by law for purposes such as taxation and accounting. For example:

  • Order details are stored to help you track past purchases, manage repeat orders, and enhance personalized recommendations.
  • Cookies remain on your browser for up to 13 months (or up to 5 years for certain privacy settings).
  • Upon account closure, we delete your data except for legal, fraud prevention, and security purposes.
  • Limited account information may be kept after closure to manage compliance and security obligations, but it is not used for marketing or advertising.
  • We implement physical, electronic, and procedural safeguards to protect retained customer data.

 

Automated Decision-Making

In some cases, we may use automated processes to make legally significant decisions about you. If applicable, we will notify you accordingly.